Responsible Gaming

Gaming Should Be Entertainment

At Vegas Stars Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.

Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses by gambling more than planned.

Age Verification

You must be at least 18 years of age to gamble in New Zealand. Vegas Stars Casino is committed to preventing underage gambling. We verify the age of all users before allowing access to our platform.

If you are under 18, please do not attempt to register or gamble. If you are aware of a minor gambling online, please contact the relevant authorities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:

• Gambling more frequently or with larger amounts than intended
• Thinking about gambling constantly, even when not playing
• Chasing losses by gambling more to try to recover money lost
• Hiding gambling activity from family, friends, or partners
• Using gambling to escape problems or negative emotions
• Borrowing money or going into debt to finance gambling
• Neglecting work, study, or family responsibilities due to gambling
• Experiencing relationship conflicts because of gambling
• Feeling anxious, irritable, or restless when not gambling
• Failed attempts to cut back or stop gambling

If you recognise any of these signs in yourself or someone you know, seek help immediately.

Self-Help Tools

Vegas Stars Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount of losses you are willing to accept during a gaming session or time period
• Reality Checks: Enable pop-up reminders during play to check how long you've been gambling and how much you've spent
• Session Time Limits: Set automatic logouts after a specified period of time
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you feel you're losing control

To access these tools, log into your Vegas Stars Casino account and visit the Responsible Gaming section.

Support Organizations in New Zealand

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:

• Problem Gambling Foundation (Aotearoa New Zealand)
  Phone: 0800 664 262 (free, confidential, 24/7)
  Email: [email protected]
  Website: www.pgf.nz
• Gambling Helpline
  Phone: 0800 006 886 (free, confidential)
  Website: www.gamblinghelpline.co.nz
• Samaritans Aotearoa New Zealand
  Phone: 1738 (24/7 emotional support)
  Website: www.samaritans.org.nz

International support resources are also available:

• GamCare (UK) — www.gamcare.org.uk
• GamStop (UK) — www.gamstop.co.uk
• Gambling Help Online (Australia) — www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) — www.responsiblegambling.org
• National Council on Problem Gambling (USA) — www.ncpg.org

If You Need Help

If you are experiencing problems with gambling, please seek help immediately. There is no shame in asking for support—problem gambling is a recognized issue that affects many people, and professional help is effective.

Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz for confidential support available 24/7.

Your wellbeing is more important than any game. Help is available.